Front Desk Receptionist/Office Assistant

Front Desk Receptionist

We are seeking a friendly, dependable individual who thrives in a fast-paced healthcare environment and is committed to providing excellent patient care in a small-business setting.

Position Overview

As the first point of contact for our patients, you will play a vital role in creating a positive first impression. You will welcome patients, staff, and vendors with professionalism and care. This is a perfect position for an outgoing, detail-oriented individual who enjoys working collaboratively in a team-focused healthcare setting.

Main Responsibilities

• Greet and check in patients in a courteous and professional manner.
• Schedule appointments and manage provider calendars.
• Operate the register to process patient services or supplements.
• Ensure accurate data entry into the electronic medical record (EMR) system.
• Keep front desk operations organized and efficient.

Qualifications

• For strong consideration, 1-2 years of customer service or front desk experience in a healthcare setting is preferred.
• Proficiency with data entry and EMR systems
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Maintains a professional and courteous demeanor to create a welcoming environment.

Detailed List of Daily Functions

• Greets and welcomes patients by directing them to the appropriate person or helping them locate health care supplements.
• Responds to inquiries, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and routine tasks or special projects.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Uses standard office equipment regularly, such as copiers, fax machines, and computers.
• Oversees front desk operations, handles inquiries, and provides administrative support to ensure an efficient and organized work environment.
• Manages scheduling tasks, including setting appointments and coordinating meetings, as needed.
• Assists with special projects or performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
• Demonstrates the ability to maintain confidentiality and adhere to privacy standards.

Summary

If you are a motivated, outgoing professional who enjoys working with patients in a positive way and contributing to a collaborative healthcare team, we encourage you to apply.

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• What are the top 2 qualities you bring to this position?
• Do your friends consider you outgoing? Describe Why or Why Not.
• Do you have a sense of humor and enjoy being around people? Give an example to describe your answer.
• This position involves constant interaction with people, in person or by phone. Is this what you enjoy doing? Describe.
• What is the most important thing you are looking for in your next position? What is the main thing you do not want in your next job?
• When would you be available to interview and when would you be available to start a new position. This job is 9a-5pm Mon-Fri No Week-ends, No Holidays, 1 week paid vacation after 6 months.

Work Location: In person