Front Desk Receptionist/Scheduler

Job description:

BILINGUAL-SPANISH-SPEAKING preferred

Smithwood Medical Institute (SMI) is a leading career college in the healthcare industry within the Houston and surrounding areas located on the campus of Memorial Hermann Hospital Southwest . Seeking strong professional, focused, organized, dependable, and friendly individual who can multi-task within in a fast paced professional environment, who has a strong work ethic, and who can successfully thrive within a workplace that encounters and interacts with a diverse group of individuals on a daily basis. This part time position will entail office/admin work, working closely with our adult learners within a medical training environment as well as our clientele and our community partners, attending off campus events, and assisting management.

The candidate must have a high school diploma, familiar with Microsoft Word, PowerPoint, and Excel as well as must have related work experience for at least 3 years or more.

We are now hiring an amazing receptionist/scheduler to join our existing top-notch team. If you're hard-working and dedicated, SMI is a great place to get ahead. You'll be glad you applied to SMI.

Bilingual candidate preferred.

Job Summary
We are seeking a dynamic and organized Front Desk Receptionist/Scheduler to be the welcoming face of our office. In this vital role, you will manage front desk operations, coordinate appointments, and provide exceptional customer support. Your energetic approach and attention to detail will ensure smooth daily operations, creating a positive experience for clients, visitors, and team members alike. This position offers an exciting opportunity to showcase your office management skills in a fast-paced environment where every day brings new challenges and rewards.

Responsibilities

• Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems efficiently, directing calls to the appropriate departments or personnel with excellent phone etiquette.
• Schedule appointments, meetings, and calendar management for staff using Google Workspace or Microsoft Office tools.
• Handle data entry tasks accurately, including filing, record keeping, and updating client or patient information in various software systems such as QuickBooks or other office management platforms.
• Provide exceptional customer service by responding to inquiries via phone, email, or in person with professionalism and enthusiasm.
• Maintain organized filing systems and perform proofreading to ensure all documents are accurate and error-free.
• Support administrative tasks such as bookkeeping, invoicing, and basic office supply management to keep the office running smoothly.

Requirements

• Proven experience working at a front desk or in an office environment with clerical responsibilities.
• Strong computer skills including proficiency with Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry software.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
• Bilingual abilities are highly preferred to assist diverse client needs.
• Demonstrated phone etiquette and customer service skills to create positive interactions with clients and visitors.
• Experience managing multi-line phone systems and scheduling appointments efficiently.
• Knowledge of QuickBooks, bookkeeping practices, and basic office management procedures is a plus.
• Ability to type quickly with high accuracy while proofreading documents for clarity and correctness.
• Strong time management skills with the capacity to prioritize tasks effectively throughout the day.
• Personal assistant or calendar management experience is advantageous for supporting team members’ schedules. Join us in delivering outstanding service while developing your professional skills in a vibrant work environment!

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person