Front Desk Reservationist

About us

Dolphins Down Under is a small business in Orange Beach, AL, in the tourism/hospitality industry. As a front desk agent, our goal is to provide guests with friendly and knowledgeable customer service regarding our dolphin cruises.

Our work environment includes:

• Lively atmosphere
• Flexible working hours
• On-the-job training
• Working outside in the elements

We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing exceptional customer service, managing reservations, and ensuring the front desk is running smoothly. The ideal candidate should have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment. Additionally, the Front Desk Agent should be knowledgeable about the local area and be able to provide guests with helpful information.

Responsibilities:

• Greet guests and check them in
• Answer phones and respond to customer inquiries
• Provide excellent customer service
• Payment processing
• Maintain a clean and organized front desk area
• Assist with other duties as needed

Pay: $11.00 - $15.00 per hour

Benefits:

• Flexible schedule

Experience:

• Hospitality: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person