Front Desk Staff

Overview

We’re looking for a friendly, reliable team member to join our dry cleaning shop. The Front Counter Associate is the first point of contact with our customers — helping them drop off, pick up, and feel confident that their clothes are in good hands.

Responsibilities

• Greet guests upon arrival with warmth and professionalism, ensuring a positive first
• Greet customers with a positive, professional attitude
• Check in and tag clothing items accurately
• Process payments (cash, card, app)
• Answer phone calls and assist with customer questions
• Keep the counter area clean and organized
• Assist with light bagging/packaging of clothing orders
• Coordinate with back-of-house staff to ensure timely orders

Experience

• Friendly, customer-first attitude
• Reliable and punctual
• Comfortable standing and moving during shift
• Ability to lift up to 25–30 lbs (bags of clothes)
• Prior retail, customer service, or dry cleaning experience a plus (but not required)
• Basic English required; Spanish helpful but not mandatory

Job Type: Part-time

Benefits:

• Employee discount

Work Location: In person

Pay: $17.00 - $17.50 per hour

Benefits:

• Employee discount

Work Location: In person