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Front Desk Supervisor

Company Description

Revive Med Spa, established in 2006, is a leader in advanced aesthetic services with 8 locations across California. Recognized as the nation's #1 provider of Botox® Cosmetic, Juvederm® Injectable Gel, and Latisse, Revive has also been honored with the Allergan Black Diamond award. Known for its innovation, Revive offers cutting-edge aesthetic technologies and an extensive range of services. The company takes pride in its team of experienced professionals who regularly update their expertise to align with the latest industry trends.

Role Description

We are seeking a meticulous and enthusiastic Front Desk Supervisor to oversee daily operations and ensure exceptional customer service at our Walnut Creek, CA location. Responsibilities include supervising front desk staff, scheduling appointments, resolving client inquiries, managing administrative tasks, maintaining a welcoming environment, and ensuring operational excellence.

Qualifications

Leadership and team management experience, with the ability to oversee and motivate a front desk team.
Strong organizational and scheduling skills to manage appointments and ensure efficient operations.
Exceptional customer service and communication skills to handle client interactions and inquiries.
Proficiency in administrative tasks, including billing, data entry, and maintaining records.
Experience in a related customer-facing role, preferably in the spa, healthcare, or wellness industry, is preferred.
Familiarity with scheduling software and general office equipment is a plus.
High school diploma or equivalent required; additional education in hospitality or business is an advantage.

Pay