Front Office Team Lead

• Operations & SOPs: Master and optimize company workflows (Contracts, Service, A/P, A/R, Inventory); update SOPs.
• Contract Administration: Oversee contract lifecycles, assign/maintain contracts, and provide staff training as needed.
• Service Support: Learn service administrative duties and provide support where necessary.
• HR & Benefits: Serve as the primary HR/Benefits contact; manage onboarding, workers’ comp claims, employee files, and open enrollment. Communicate changes/updates with payroll department.
• Purchasing Support: Coordinate between the Fabrication Shop and Purchasing Agent to resolve order issues and backorders. Manage/process inventory transfers/receipts.
• Leadership: Transition from a mentored role to full supervisory status, then report directly to the Executive Team.

• Leadership: Proven experience in team management and staff development.
• Technical: Proficient in Microsoft Office (Excel/Word) and PDF editing.
• HR Knowledge: Familiarity with basic HR practices and benefits coordination.
• Soft Skills: Exceptional communication, organizational expertise, and a "customer-first" mindset.
• Commitment: Reliable, punctual, and seeking a long-term, in-office career.

• Knowledge of the construction industry.
• Experience with Foundation Software.
• Basic payroll or bookkeeping skills.
• Familiarity with remote meeting tools (role is fully in person).

Delta Fire, Inc. is a fire sprinkler contractor providing fabrication, design, installation, and service of fire sprinkler systems. Established in 1987, the primary objective was to pull together the top professionals in the business to be the local company of choice in the fire protection industry. To this day, the Delta Fire team is comprised of the best in the business bringing a depth of knowledge to the marketplace like no other. We are ALWAYS looking for hard working, career-minded individuals who can share our vision for excellence in the fire protection industry. At Delta Fire, we place a high value on our workforce in the office, fabrication shop, and field. By providing our employees with resources to encourage professional growth, we are able to maintain an established workforce while welcoming new faces. As a drug-free employer, Delta Fire fosters a culture of safety by providing ongoing safety training/certifications to all of our employees. Continued promotion and support of a diverse/inclusive workforce has made us stronger as a team.