Front Desk Supervisor

Country Inn and Suites By Radisson is a small business located in Harrisonburg, VA.

We are looking for a Front Desk Agent to join our team and provide exceptional customer service to our guests. The successful candidate will be responsible for greeting guests, answering phones, responding to inquiries, taking reservations, and providing information about the hotel and local area. This is an excellent opportunity for an individual who is organized, detail-oriented, and has excellent customer service skills.

Responsibilities:

• Greet and welcome guests upon arrival.
• Answer phone calls and direct them to the appropriate department.
• Manage reservations and cancellations.
• Provide information about the hotel and its services.
• Handle guest check-ins and check-outs.
• Maintain a clean and organized front desk area.
• Complete tasks to help the overall administration of the hotel such as keeping the office and lobby in presentable condition, inventory, stocking of coffee and tea, inspecting rooms, etc.,
• Handle cash, credit card, and other forms of payment.
• Respond to guest inquiries in a timely manner.

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person