Front Desk Supevisor

The Front Desk Supervisor is responsible for overseeing the daily front desk operations of the residential property, ensuring residents and visitors receive professional and courteous service. The role includes supervising front desk staff, maintaining security procedures, and ensuring smooth communication between residents and property management.

Key Responsibilities:

• Supervise front desk staff and manage shift schedules
• Ensure residents and visitors are greeted and assisted in a professional manner
• Monitor visitor access and maintain security procedures
• Handle resident inquiries, requests, and complaints promptly
• Coordinate with maintenance and housekeeping teams for service requests
• Maintain records of visitors, deliveries, and resident communications
• Ensure proper handling of keys, access cards, and parking permits
• Prepare daily reports and update management on operational matters
• Train new front desk team members
• Ensure the reception area is clean, organized, and presentable at all times

Requirements:

• Diploma or relevant qualification preferred
• Previous experience in residential property, hospitality, or customer service
• Good communication and interpersonal skills
• Basic computer knowledge
• Ability to handle situations calmly and professionally
• Willingness to work shifts, including weekends and holidays

Job Type: Full-time

Application Question(s):

• Do you have experience in Hospitality? Yes or No. If yes, how many years.

Experience:

• Front Desk Supervisor: 3 years (Required)

Location:

• Manama (Required)