Front Desk/Receptionist

Marvel Dental is seeking a friendly, organized, and customer-focused Dental Front Desk Receptionist to join our growing team. The ideal candidate is professional, detail-oriented, and passionate about delivering an exceptional patient experience while ensuring smooth day-to-day front office operations.

Responsibilities

• Greet patients warmly and create a welcoming office environment.
• Answer incoming phone calls and assist patients with scheduling and inquiries.
• Schedule, confirm, and reschedule appointments efficiently.
• Check patients in and out while maintaining accurate patient records.
• Verify dental insurance eligibility and benefits.
• Collect copays, payments, and outstanding balances.
• Process patient paperwork and update demographic information.
• Coordinate with the clinical team to ensure an efficient patient flow.
• Manage appointment reminders and patient recalls.
• Respond to emails, text messages, and voicemails promptly.
• Maintain confidentiality and comply with HIPAA guidelines.
• Perform general administrative and clerical duties as needed.

Qualifications

• Previous experience in a dental office is preferred.
• Front desk, receptionist, or customer service experience required.
• Knowledge of dental insurance verification and treatment scheduling is a plus.
• Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental, or similar) is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.

Compensation & Benefits

• Competitive hourly pay: $17–$21 per hour (based on experience).
• Performance-based bonus opportunities.
• Paid Time Off (PTO).
• 401(k).
• Paid training and career development opportunities.
• Supportive, team-oriented work environment.

Schedule: Full-time

Work Location: In person

If you enjoy helping patients, thrive in a fast-paced environment, and are looking to grow your career in dentistry, we'd love to hear from you. Apply today and become part of the Marvel Dental team!

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person