Front of House Lead

Front of House Lead

• Are you passionate about coffee?
• Do you enjoy leading leading a team?
• Are you someone who loves to organize, train, teach and collaborate?
• Do you love trying new sweet treats and learning how they're made?
• Are you a person who enjoys energizing social interactions?
• Do you find yourself naturally taking leadership roles on projects or in groups?

Overview
We are seeking a dedicated and enthusiastic full time Front of House Lead to join our team. You would be responsible for creating a nice experience for every customer through friendly conversation and your expert recommendations. The right candidate would be a caring and organized leader with flexible availability, a passion for excellent customer service, and impeccable organizational skills.

Responsibilities

• Take customer orders, via phone and in person, on Square POS
• Take pre-orders and catering orders
• Offer high end service through friendly conversation and recommendations
• Maintain basic knowledge of current menu items (coffee, pastries, and cakes)
• Ability to communicate frequently and cooperatively with bakers and chefs
• Create consistent beverages and drinks to company standard
• Follow all safety procedures -- food safety & kitchen safety
• Operate manual espresso machine and steam wands
• Keep composure and provide excellent service during higher-paced holidays & weekends
• Ability to self-direct/prioritize tasks without supervision
• Ability to keep a clean shared work space
• Training of new front of house team members
• Ordering and inventory of front-of-house supplies
• Scheduling the front of house team
• Having flexible availability to cover shifts due to call-outs or sickness

Qualifications

Preferred:

• 3 years in a food service managerial/lead position
• 2 years barista experience

Required:

• A team player who supports a healthy and happy work atmosphere
• Consistent attendance and reliability
• Ability to stand and be on your feet for long periods of time
• Full-time (32-40 hours) availability
• At least one year in managerial/lead position in retail and/or food service

Shifts

• Day shift - the bakery is open Mon-Sat from 8am-4pm, with openers starting at 7am and closers ending by 4:30.
• The right candidate would be able to create their own schedule/shifts.

Pay

• Weekly pay
• Base pay is $23.00/hour
• Cash tips split daily

Job Types: Full-time, Part-time

Pay: $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Vision insurance

Application Question(s):

• Are you a current student? If yes, will you be available during school breaks/holidays?

Experience:

• Barista: 1 year (Required)

Ability to Commute:

• South Burlington, VT 05403 (Required)

Work Location: In person