Front Office agent

Key Responsibilities:

• Welcome and assist guests during check-in, check-out, and throughout their stay.
• Handle reservations, payments, and guest inquiries efficiently.
• Provide accurate information about the hotel, facilities, and local area.
• Ensure all guest requests are handled promptly and professionally.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
• Maintain a high level of grooming, professionalism, and guest service standards.
• Follow IntercityHotel policies, procedures, and safety guidelines.

Requirements:

• Saudi National (mandatory).
• Previous experience in Front Office or Customer Service is an advantage.
• Strong communication skills and a friendly personality.
• Fluent in Arabic and English (spoken and written).
• Ability to work in shifts, under pressure, and as part of a team.
• Basic computer skills; knowledge of Opera PMS is a plus.

What We Offer:

• Competitive salary and benefits package.
• Training and development opportunities.
• A supportive and professional working environment.
• Career growth within IntercityHotel and Deutsche Hospitality (HWI).

How to Apply:

Please send your CV to: nizam.bouantoun@intercityhotel.com
Subject line: Front Office Agent – Saudi National

Job Type: Full-time

Pay: ﷼4,000.00 - ﷼5,000.00 per month

Experience:

• Hotel front office: 1 year (Preferred)

Language:

• English (Preferred)