Front Office and Operations Executive- Tutoring Centre:Dubai Silicon Oasis

Pay: 2,500.00 (AED) - 4,500.00 (AED) per month

Job description:

Job Title: Front Office Executive – Child Skills Development Center

Location: Dubai Silicon Oasis, Dubai

Role Overview:
We are seeking a welcoming and organized Front Office Executive to be the first point of contact for our center. This customer-facing role requires mandatory admin/customer facing experience in UAE schools or after-school education/activity centers, with native or near-native fluency in English.

Familiarity with different school curricula(IB/UK etc), terminology and setup is also mandatory. The ideal candidate will be responsible for assisting families with program selection, managing daily operations, and handling invoicing and payments.

Key Responsibilities:

• Customer Interaction & Assistance
• Greet and assist parents, children, and visitors, providing detailed information on our programs (S.A.M. Singapore Maths, S.A.E. English, Math intensives, piano classes).
• Guide parents through the enrollment process, conduct parent briefings, answer queries, and address any immediate concerns related to the center’s offerings.
• Schedule consultations or assessments as needed and facilitate communication between parents and instructors.
• Invoicing & Payments
• Prepare and manage invoices for all enrollments, ensuring accuracy and timely issuance.
• Process payments and maintain accurate records of transactions.
• Follow up on any outstanding payments and respond to customer billing inquiries.
• Social Media & Marketing Support
• Assist in creating and scheduling social media posts, sharing updates, and promoting events to maintain an active online presence.
• Engage with social media followers, respond to online inquiries, and contribute ideas for content relevant to parents and the local community.
• Front Desk & Administrative Support
• Manage the front desk by answering phone calls, responding to emails, and maintaining a neat and organized reception area.
• Handle scheduling, attendance tracking, and inventory management for supplies, ensuring a well-equipped environment.
• Support daily operations by coordinating with instructors and providing general administrative assistance.
• Support for Center Operations
• Collaborate with the Center staff to ensure a seamless experience for children and parents.
• Assist in organizing events, workshops, and open days, coordinating logistics, and preparing materials.

Qualifications & Skills:

• Degree in Maths/Business, Marketing, or Education is a must.
• Mandatory: 1+ year of experience in a UAE school or after-school education/activity center.
• Mandatory: Native or near-native fluency in English, with excellent communication skills.
• Familiarity with invoicing and payment processes, with attention to accuracy and record-keeping.
• Basic knowledge of social media platforms and interest in supporting content creation.
• Pleasant, Organized, dependable, and able to multitask in a fast-paced environment.

Salary: Competitive, based on experience.

Job Type: Full-time

Application Question(s):

• Are you proficient in creating content for social media marketing and running Campaigns?
• Do you have relevant experience in a School or After School Childrens Centre or Nursery or Play Area? Please apply only if you have this experience.

Experience:

• Similar UAE Educational Institute: 1 year (Required)

Language:

• English Fluently (Required)

Location:

• Dubai (Required)

Expected Start Date: 13/09/2025

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month

Experience:

• Nursery/Tutoring Centre Admin: 1 year (Preferred)