Front Office Assistant

Job Title: Front Desk Receptionist – Dental Office

Location: Ashland, VA
Job Type: Kind, reliable, and organized Front Desk Receptionist

Job Description:

We are looking for a friendly, organized, and professional Front Desk Receptionist to join our dental team. The ideal candidate will be a quick learner with excellent communication skills and a genuine passion for helping others. As the first point of contact for our patients, you will create a welcoming atmosphere and ensure smooth operations at the front desk.

Responsibilities:

• Greet patients warmly and ensure a positive experience.
• Answer phone calls, schedule and confirm patient appointments.
• Collect and verify patient information, insurance details, and process payments.
• Maintain accurate patient records using dental office management software.
• Assist with billing inquiries and provide payment information.
• Ensure the front desk area remains clean, organized, and well-stocked.
• Collaborate with the dental team to ensure efficient patient flow.
• Perform additional administrative tasks as needed.

Qualifications:

• Quick learner with the ability to adapt in a fast-paced environment.
• Strong verbal and written communication skills.
• A passion for helping others and providing exceptional customer service.
• Previous experience as a receptionist or in customer service preferred.
• Dental or healthcare experience is a plus, but not required!
• Proficiency in Dentrix Ascend is a plus as well, but not required!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance

Work Location: In person