Front Office Clerk/Receptionist

Front Desk Receptionist
About Us:

Ciao Bella Cosmetic Surgery provides state-of-the-art techniques in minimally invasive & traditional cosmetic surgery procedures

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)Requirements
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written) & Spanish preferred
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service experience
• High School diploma

Job Hours: Mon-Fri 8am-5:30pm

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Application Question(s):

• Describe your experience providing customer service in a professional or medical setting?
• Our patients value privacy and professionalism, how do you insure you maintain confidentiality when working at a front desk?
• Where do you see yourself professionally in the next 3-5 years?
• Reception is a key role in our practice, what motivates you to stay committed to a workplace long term?
• What are you looking for in your next job and how long do you hope to stay in your next role?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person