Front Office Clerk/Receptionist

Front Desk Receptionist duties include answering phones, scheduling appointments, and helping patients. This role requires excellent customer service and communication skills. Bilingual is a plus.

You should be vigilant about security issues and resolve conflicts properly. We expect you to be highly organized and detail-oriented. You should be able to work in a fast-paced environment and demonstrate your ability to prioritize tasks/multitask. Opportunity for advancement if you have desire to learn.
Must be comfortable with dogs as we have office dogs. You will not be required to care for the office dogs but must be comfortable with their presence.

Responsibilities:

• Maintain efficient front desk operations by timely responding to questions and requests.
• Provide general information and directions to patients and other parties.
• Answer, screen and take messages from incoming phone calls .
• Greet and welcome patients as soon as they arrive at the office.
• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following safety procedures.
• Maintaining and supervising patient scheduling.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Job Types: Part-time, Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person