Front Office Coordinator

Nashua Physical Therapy is seeking a friendly, organized, and detail-oriented Front Office Coordinator to join our team full-time. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering excellent customer service.

As the first point of contact for our patients, you’ll play a key role in creating a positive and welcoming experience while supporting the administrative side of physical therapy care.

What You’ll Do:

• Greet and assist patients with a professional and friendly demeanor
• Manage patient intake, scheduling, and phone communications
• Coordinate referrals, complete insurance verifications, and follow up on insurance authorizations in a timely manner
• Maintain accurate patient records using our practice management software
• Support a smooth and efficient front office workflow

What We’re Looking For:

• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and stay efficient in a busy environment
• Comfortable using computer systems and learning new software
• Prior medical office or administrative experience is a plus, but not required

Why Join Us?

• Supportive, team-oriented work environment
• Meaningful work helping patients on their path to recovery
• Competitive benefits package, including:
• Paid Time Off
• Health, Dental, and Vision Insurance
• 401(k)

If you’re looking for a rewarding role where you can make a difference every day, we’d love to hear from you.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person