Front Office Executive

The Role
Job Description: We are looking for a Front Office Executive (Hindi Speaking) with prior clinic/hospital experience to join a reputed medical facility in Dubai. The candidate will be the first point of contact for patients, ensuring smooth front-desk operations, patient coordination, and excellent customer service. Responsibilities: • Greet and assist patients and visitors at the reception. • Handle patient registration, appointments, and scheduling. • Answer phone calls, respond to inquiries, and provide accurate information. • Coordinate with doctors, nurses, and other departments for patient care. • Manage billing, invoicing, and payment collections. • Maintain patient records and update the clinic management system. • Ensure the reception area is presentable and organized. • Provide administrative support as required. Requirements: • Minimum 1–2 years of experience in a clinic/hospital front office role in Dubai. • Must be fluent in Hindi and English (knowledge of Arabic is a plus). • Strong communication and interpersonal skills. • Familiarity with clinic management software and billing systems. • Presentable, professional, and patient-focused. • Ability to multitask and handle pressure in a busy environment. Benefits: • Salary: AED 2,500 – 3,000 (depending on experience). • Other benefits as per UAE labor law.

Requirements
Candidate Profile – Front Office Executive (Hindi Speaking) Education: • Diploma or Bachelor’s degree in Business Administration, Healthcare Management, or related field. Experience: • Minimum 1–2 years of front office/receptionist experience in a clinic or hospital in Dubai. • Experience with patient handling, appointment booking, and billing. Skills & Competencies: • Fluency in Hindi and English (Arabic is an added advantage). • Proficient in MS Office and clinic management software. • Strong communication and customer service skills. • Presentable, organized, and professional demeanor. • Ability to multitask and work under pressure in a fast-paced clinical setting. Personal Attributes: • Patient-friendly and approachable. • Team player with adaptability to clinic workflow. • Attention to detail with good problem-solving skills.

About the company
Vega offers expert consultancy in migration, healthcare recruitment, education, logistics, and business solutions, driving global success.