Front Office Executive Female

Overview

We are seeking a Front Office Specialist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.

Duties

• Greet guests and assist with check-in and check-out procedures
• Answer phone calls and direct inquiries to the appropriate department
• Handle guest requests promptly and professionally
• Process reservations and cancellations accurately
• Maintain a clean and organized front desk area
• Assist with administrative tasks as needed

Requirements

• Excellent phone etiquette and communication skills
• Experience in front desk operations or hospitality industry preferred
• Proficiency in using phone systems and basic computer programs
• Strong customer service skills with a focus on guest relations
• Bilingual proficiency is a plus
• Knowledge of hotel management practices is advantageous

Job Type: Full-time

Pay: QAR2,000.00 - QAR3,500.00 per month