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FRONT OFFICE HOST (FRONT DESK AGENT)
Summary
Join us for this incredible opportunity at the Hyatt Regency Washington on Capitol Hill hotel, just steps away from the U.S. Capitol building. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!
Front Office Hosts are responsible for checking guests in and out, communication of hotel services, and being the main point of contact for our guests during their stay. This role sets the stage for how our guests view the hotel as a first and last impression. You will have the opportunity to learn and grow, and establish a great foundation for future promotional opportunities as you grow your career. We are looking for someone that is available any day of the week including weekends and holidays, with flexibility to work primarily between the hours of 7:00am - 11:30pm. We'd love for YOU to be part of the next great era of this newly renovated hotel!
The hourly rate for this position is $24.00.
Benefits available with this position include:
- Medical / Dental / Vision Insurance
- 401k
- Retirement Savings Plan (RSP)
- Basic Life Insurance
- Paid vacation, sick days, new child leave, and holidays
- Paid Family Bonding Time and Adoption Assistance
Additional perks include:
- Free room nights after 90 days, discounted and friends & family room rates immediately
- Tuition reimbursement
- Free meal during the workday
- Employee Stock Purchase Plan
- Discounts at various retailers
- Growth potential locally and throughout the country
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- The ideal candidate will have previous customer service experience and professional presentation, hotel experience is a plus
- Excellent interpersonal, organizational, and communication skills
- Basic computer systems knowledge, and the ability to learn new systems
- Ability to work a flexible schedule anytime between 7:00am-11:30pm any day of the week including weekends and holidays
- Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best
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