Front Office Manager

We are seeking a highly skilled and professional Front Office Manager with proven experience in the UAE hospitality industry to join our esteemed 3-star hotel. The ideal candidate will possess strong leadership abilities, excellent communication skills, and comprehensive knowledge of IDS software to ensure seamless front office operations and exceptional guest service.

Key Responsibilities

• Oversee and coordinate all front office functions to deliver a superior guest experience
• Lead, train, and motivate front desk staff to maintain high standards of service
• Manage reservations, check-in/check-out procedures, and billing processes with precision
• Ensure compliance with hotel policies, procedures, and standards
• Handle guest inquiries, complaints, and feedback professionally to ensure guest satisfaction
• Monitor and optimize front office operations to improve efficiency and revenue
• Maintain accurate records and reports related to front office activities

Qualifications & Experience

• Minimum of 3 years UAE hospitality industry experience in a similar managerial role
• Demonstrated proficiency in IDS software or equivalent hotel management systems
• Strong leadership, organizational, and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to work efficiently under pressure and adapt to changing priorities
• Immediate availability to join is highly desirable

Application Process

Qualified candidates are encouraged to forward their detailed CV .

Only shortlisted applicants will be contacted for further assessment.

Join our team and contribute to delivering outstanding guest service in a dynamic hospitality environment. We look forward to your application.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month