Front Office Manager

Overview Of Role

The Front Office Manager is responsible for managing and directing the day-to-day operations of the Front Office. Must be available to work weekends and holidays.

Position Summary

As a member of the Front Office Leadership Team, the Front Desk Manager oversees and leads daily Front Office operations, ensuring smooth shift-to-shift performance and consistent delivery of exceptional guest service. This role serves as the Manager on Duty (MOD) for the Front Office and the resort, acting as a primary point of leadership support for guests and associates.

The Front Desk Manager upholds operational standards, resolves concerns quickly, maintains communication across departments, and contributes to a positive and engaged work environment. This position plays a key role in representing resort management and ensuring that the mission and service culture of the property are executed consistently.

Compensation: $60,000 - $65,000 yearly DOE