Front Office Manager cum Patient Counselor

Job Summary:
We are seeking a dynamic and well-organized Front Office Manager cum Patient Counselor to manage front desk operations while providing effective patient counseling in a corporate skin care clinic. The role involves ensuring excellent patient experience, smooth clinic operations, and coordination between doctors, patients, and internal teams.

Key Responsibilities:

• Manage front office operations, appointments, billing coordination, and patient flow
• Greet patients professionally and ensure a welcoming clinic environment
• Counsel patients on dermatology/aesthetic procedures, treatment plans, and packages
• Handle inquiries, follow-ups, and conversion of consultations into procedures
• Maintain patient records, reports, and confidentiality
• Coordinate with doctors, nursing, and support staff
• Handle feedback, complaints, and service recovery effectively

Requirements:

• Graduate with relevant experience in healthcare, dermatology, or aesthetic clinics preferred
• Excellent communication, counseling, and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office / clinic management software
• Professional appearance and customer-centric attitude

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person