Front Office Night Shift Leader

İş Tanımı

Manage front desk operations during the night shift and ensure smooth workflow, Plan staff numbers and assign duties for the shift, supervise employees throughout the shift, Oversee guest check-in and check-out processes to ensure they are carried out quickly and accurately, Respond promptly and effectively to guest requests and complaints, maintaining high customer satisfaction, Ensure all records, reports, and necessary documentation are accurately maintained during the night shift, Coordinate with relevant departments to support overall hotel operations, Implement emergency procedures and inform staff about these protocols, Monitor staff attendance and punctuality, ensuring proper training and discipline, Supervise correct use of front desk equipment and systems, requesting technical support when needed.

Aranan Nitelikler

Graduate of hospitality or related fields,
At least 2 years of experience in front desk or customer service, preferably with night shift experience,
Proficient in English,
Guest-oriented with strong communication and problem-solving skills,
Team player with leadership qualities, Able to work effectively under pressure,
Flexible with working hours,
Proficient in computer and front desk software (e.g., Opera, )
Capable of making quick and accurate decisions in emergencies.

Özet Bilgiler

Pozisyon

:

Front Office Team Leader

Sektör

:

Turizm - Otelcilik

Kategori

:

Turizm - Otelcilik

Çalışma Şekli

:

Tam zamanlı

Çalışma Türü

:

İş Yerinde

Pozisyon Seviyesi

:

Şef-Amir

Çalışma Yeri

:

İstanbul Avrupa Yakası Kağıthane

Emniyetevleri, Akarsu Caddesi, Kâğıthane/İstanbul

Toplu Taşımaya Erişim
Lostra
Spor Salonu
İbadethane
Kapalı Otopark
Kuaför
İşyeri Hekimi
Terzi
Dinlenme / Oyun Alanı

Deneyim

:

0-25 yıl

İlk Yayınlama Tarihi

:

14.10.2025

Güncelleme Tarihi

:

14.10.2025

Son Başvuru Tarihi

:

28.12.2025