Front Office Receptionist

We are looking for a Front Desk Receptionist to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our medical office. You will welcome guests and greet people who visit the business. . To be successful as a Receptionist, you should have a pleasant and friendly personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This position is full time Monday thru Friday 8:00- 4:30pm Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Check In/Check out patients
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Schedule appointments
• Maintain office security by following safety procedures and controlling access via the reception desk
• Health Information Management with HIPAA compliance
• Collecting copays/coinsurance
• Data entry
• Organizing and prioritizing tasks based on patient and Physician need
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Data entry
• General Computer knowledge
• Willingness to learn and be a team player
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree or equivalent; Previous experience a plus, but not required

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person