Front Office Receptionist

Clause Law Group is seeking a dynamic, polished, and highly organized Front Office Receptionist to serve as the first point of contact for our law firm. This role requires a professional who can manage client interactions with confidence, maintain a structured front office environment, and support attorneys and staff with critical administrative tasks.

The ideal candidate is energetic, detail-oriented, and thrives in a fast-paced legal setting. Your professionalism, communication skills, and organizational ability will directly impact client experience and overall firm efficiency.

Duties

• Greet clients, prospective clients, court personnel, and visitors warmly while maintaining a professional and welcoming office atmosphere
• Manage multi-line phone systems with clarity, confidence, and proper intake protocol
• Conduct initial client intake screening and route inquiries appropriately
• Schedule consultations, depositions, court appearances, and internal meetings with accuracy
• Maintain and update client files within the firm’s case management system
• Review documentation for completeness and accuracy prior to attorney review
• Assist with document preparation, scanning, filing, and secure electronic storage
• Coordinate mail processing, certified mail tracking, and courier deliveries
• Manage office supplies and maintain organized reception and conference areas
• Support attorneys and paralegals with administrative workflow tasks
• Maintain strict confidentiality in compliance with legal and ethical standards

Qualifications

• Prior experience in a law firm or professional services office strongly preferred
• Strong clerical and administrative skills with exceptional attention to detail
• Experience with legal case management software (Clio, MyCase, Filevine, PracticePanther, or similar) preferred
• Excellent phone etiquette and ability to manage high call volume professionally
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Ability to handle sensitive client matters with discretion and professionalism
• Highly organized with the ability to prioritize tasks under deadline pressure
• Bilingual abilities are a plus
• Professional appearance and demeanor required

Work Environment

Clause Law Group operates in a fast-paced litigation and estate planning environment. The ideal candidate must be able to remain composed under pressure, maintain organization amidst high case volume, and provide a first-class client experience at all times.

Why Join Clause Law Group?

You will be joining a growing, performance-driven law firm committed to excellence, accountability, and client service. This position offers an opportunity to work directly alongside attorneys in meaningful legal matters while contributing to a culture of professionalism and growth.

We value reliability, initiative, and ownership. If you are proactive, detail-driven, and ready to elevate the client experience, we look forward to meeting you.

Pay: $12.00 - $13.00 per hour

Benefits:

• Free parking
• Retirement plan

Application Question(s):

• What does ‘being reliable’ mean to you in a front desk role?
• Tell me about a time you were overwhelmed at work. What did you do?
• If two attorneys and three callers need you at once, how do you decide what to handle first?

Work Location: In person