Front Office Receptionist

Job Overview
We are seeking an energetic and friendly Front Office Receptionist to be the welcoming face of our dental lab. The front desk operation consists of handling all phone calls from dental practices calling in to schedule patient appointments and for case inquiries. This role is also responsible for handling dental lab cases received by our lab with data entry and prepare cases to be shipped out as they are completed. You will handle a variety of other administrative tasks such as provide assistance to technicians as needed when additional information is required. This position offers an exciting opportunity to contribute to a caring environment while honing your administrative expertise.

Duties

• Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls appropriately
• Support the dental tech staff by contacting dental clients when documentation or additional information is required on patient cases.
• Maintain organized client records and files, documenting appropriately in management software in compliance with established protocols.
• Document and distribute inbound case workflow and prepare outbound cases for billing and shipping.
• Professional interaction with visitors, mainly consisting of patients and couriers

Requirements

• Prior dental office experience or dental lab experience helpful
• Excellent phone etiquette combined with strong computer skills necessary for case documentation and billing
• Proficiency in Microsoft Office Suite (Word, Excel) and strong clerical skills
• Strong organizational skills with attention to detail in case documentation and case billing
• Ability to handle sensitive patient information discreetly while providing outstanding customer service

If you are a fast learner, capable of multi-tasking, and are punctual and reliable, join our team. We value energetic professionals who thrive in fast-paced environments and are committed to fostering a welcoming atmosphere.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• clerical: 2 years (Preferred)
• Data entry: 2 years (Preferred)

Ability to Commute:

• Lakewood, CO 80235 (Preferred)

Work Location: In person