Front Office Receptionist

Overview
We are seeking an energetic and professional Front Office Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management skills in a dynamic environment.

Responsibilities

• Greet visitors promptly and courteously, ensuring a warm and professional first impression.
• Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with excellent phone etiquette.
• Handle incoming correspondence, including emails, mail, and packages, with accuracy and timeliness.
• Maintain organized filing systems, data entry records, and digital documents using Microsoft Office, Google Workspace, and other office software.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar tools.
• Assist with clerical duties including proofreading documents, managing office supplies inventory, and performing general administrative support.
• Provide customer support by addressing inquiries professionally and escalating issues when necessary to ensure client satisfaction.

Qualifications

• Proven experience in office administration, clerical work, or as a receptionist in a fast-paced environment.
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills.
• Excellent organizational skills with the ability to multitask effectively while maintaining attention to detail.
• Exceptional communication skills in both verbal and written form; bilingual ability is a plus.
• Experience with multi-line phone systems and phone etiquette is highly preferred.
• Knowledge of office management procedures including filing systems, calendar management, and basic bookkeeping (QuickBooks experience is advantageous).
• Ability to handle confidential information discreetly with professionalism.
• Strong time management skills with the ability to prioritize tasks efficiently. Join us as a Front Office Receptionist and be the friendly face that keeps our office running smoothly! Your enthusiasm and dedication will contribute significantly to creating a welcoming environment for everyone who walks through our doors.

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Retirement plan

Work Location: In person