Qureos

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Front Office Supervisor

Dubai, United Arab Emirates

We are looking for a Front Office Supervisor with a hotel management background for Front Office. The Front office Supervisor's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately.

Responsibilities:

  • Provide direction and feedback to workers during shifts
  • Schedule employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare cash deposits
  • Ensure health and safety standards are followed
  • Address guest and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment
  • Responsible for overseeing the GSA daily tasks

Job Types: Full-time, Permanent

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