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Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

  • An exceptional opportunity to join our high-profile hotel in Istanbul.
  • The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
  • Be a part of the highly experienced team.

Key accountabilities

  • Deliver guest room amenities with a friendly, discreet, and unobtrusive service in line with The Peninsula standards.
  • Carry out pre-service and after-service procedures as required.
  • Accurately follow the sequence of service standards.
  • Prepare service stations prior to service, ensuring alignment with departmental checklists.
  • Ensure all chinaware, glassware, silverware, and related service items are clean, polished, damage-free, and ready for use.
  • Deliver all food and beverage amenities to guest rooms in a timely manner while maintaining cleanliness of all areas.
  • Keep service stations and floor pantries clean and free of soiled items throughout the service period.
  • Maintain cleanliness and hygiene of amenity equipment, napkins, and related service materials.
  • Guarantee consistency in the delivery and presentation of amenities in accordance with brand standards.
  • Demonstrate knowledge of all food and beverage amenities, their preparation methods, and service requirements.
  • Confidently answer guest questions regarding menu items and amenities.
  • Ensure correct handling and usage of food and beverage items, tools, and service equipment.
  • Attend and actively participate in scheduled meetings and trainings.

General requirements

  • Minimum 2–3 years of experience in a similar role within luxury hospitality or food & beverage service.
  • Strong knowledge of food and beverage service standards and guest service etiquette.
  • Detail-oriented with excellent organizational and time management skills.
  • Ability to work under pressure while maintaining a high standard of service.
  • Strong interpersonal and communication skills.
  • Team player with a proactive, guest-focused mindset.
  • Proficiency in English and Turkish is required; additional languages are an advantage.

We would be delighted to receive your CV and will liaise directly with suitable applicants.

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