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Full Stack Engineer

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About Us:

NCRi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for flawless AR, Omni Channel CX, Digital Transformation, and Smart Software solutions.
Our mission is to deliver elevated customer experiences to our clients, leveraging deep operational knowledge and process expertise, a strong and versatile technology stack, and a diverse geographic footprint. We focus on engaging early with our clients and leverage a consultative approach to deeply understand our clients’ brands, and design customized solutions to complex customer challenges.


Full Stack Engineer (TypeScript Front-end + .NET Back-end)
Location: Hybrid (Karachi,Pakistan)
Type: Full-time
Reports to: Software Architect / Tech Lead
Works with: Product, Mobile, QA/SDET, DevOps


We’re looking for a Full-Stack Engineer who can build end-to-end features across a modern web stack: TypeScript on the front-end and .NET (C# / ASP.NET Core) on the back-end. You’ll translate product requirements into clean UI, robust APIs, secure data models, and well-tested code. You care about performance, accessibility, observability, and developer experience.


Core Responsibilities
(include, but not limited too)
  • Feature delivery, end-to-end: Design and implement UI views/components, API endpoints, data models, and background jobs for assigned stories/epics.
  • Front-end (TS/CSS): Build responsive, accessible interfaces (React/Next.js preferred); manage state, forms, and API clients; follow design system specs.
  • Back-end (.NET): Implement ASP.NET Core Web APIs (REST/GraphQL), data access (EF Core/Dapper), caching (Redis), and messaging where needed.
  • API contracts: Help define OpenAPI/Swagger specs, versioning, pagination, idempotency, and error handling consistent with our guidelines.
  • Quality first: Write unit/integration/UI tests (Jest/Vitest, Playwright, xUnit/NUnit), use feature flags, and participate in code reviews.
  • Security & privacy: Follow secure coding practices (OWASP), secrets handling, and least-privilege access; support authN/Z (OAuth2/OIDC).
  • Performance & DX: Profile queries/endpoints, guard against regressions, and improve CI build/test times with the team.
  • Observability: Emit structured logs, metrics, and traces (OpenTelemetry) so issues are diagnosable in prod.
  • Collaboration: Work closely with Product & Design for scope/UX, with QA on acceptance criteria, and with DevOps on CI/CD and runtime needs

Requirements
  • 3-6+ years professional experience shipping web apps.
  • Front-end: Strong TypeScript, React/Next.js (or similar), modern CSS (CSS Modules/Tailwind), HTML5, accessibility basics.
  • Back-end: Solid C# / ASP.NET Core, REST API design, Entity Framework Core (or Dapper), relational DB design (Postgres/SQL Server).
  • Tooling: Git, code reviews, container basics (Docker), CI (GitHub Actions/Azure DevOps), package managers, lint/format/test.
  • Testing: Comfort with unit/integration tests; UI/e2e (Playwright) and API testing (Postman/Newman or REST-assured) exposure.
  • Cloud literacy: Deploying to AWS or Azure (we’re cloud-agnostic), environment configs, and secrets management.
  • Clear communication and the ability to decompose problems and estimate realistically.

Additional Information
  • NCRi welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
  • Please note that any offer of employment will be conditional upon the completion of background and reference checks, including a criminal record check and/or credit check (where applicable).
  • We appreciate all applications; however, only those shortlisted will be contacted by our Talent Acquisition Team.

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