Overview
We are seeking a dedicated and motivated Shift Leader to oversee daily operations at our car wash facility. The ideal candidate will have a strong background in customer service and possess experience in car detailing and sales. As a Shift Leader, you will be responsible for ensuring exceptional service delivery, managing team performance, and maintaining operational standards.
Responsibilities
- Supervise and coordinate the activities of team members during shifts to ensure efficient operations.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Train new staff on car wash procedures, detailing techniques, and safety protocols.
- Monitor equipment functionality and cleanliness, ensuring all tools and machines are well-maintained.
- Conduct quality checks on completed work to ensure high standards of cleanliness and detailing are met.
- Assist with hands-on tasks including washing, buffing, and cleaning vehicles as needed.
- Maintain inventory of cleaning supplies and equipment, placing orders as necessary.
- Enforce safety regulations and company policies to create a safe working environment for all employees.
Skills
- Strong customer service skills with the ability to interact positively with clients.
- Experience in car wash operations or detailing preferred but not required.
- Valid driver's license with a clean driving record is essential for this role.
- Ability to lead a team effectively while fostering a collaborative work atmosphere.
Join us as we strive to provide top-notch service in the car wash industry while leading a dynamic team!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Work Location: In person