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Full Time Office Assistant

8224 Mentor Ave. Suite 208

Mentor, OH 44060

Phone: 440-392-2222 Fax: 440-565-2349

www.behavioralwellnessgroup.com

www.campustherapy.com

Full-Time Office Assistant

The Behavioral Wellness Group, Lake County Ohio's prestigious mental health private practice, is excited to announce a search for a Full Time Office Assistant to join our team. Our staff sees adults, adolescents, and young children for individual, couples, and intensive group therapy as well as psychological testing and medication management. We are looking for team players who enjoy a very comfortable, professional atmosphere that encourages growth. We have expanded our facility and would like quality staff to take on the increase in workload. The position is 40 hours covering 5 days per week. The expected shift will be from 8:30 AM to 5:00 PM. This is a hybrid position. Starting pay is $18.00. PTO. Holiday pay. 401K (after the employee has worked a minimum of 1000 hours during their calendar year). No healthcare is offered.

Job Duties Include:

  • Assist Office Manager and Intake Supervisor as needed.
  • Work alongside Office Assistants in the front office/Intake Department.
  • Answer the Intake Phone Line.
  • Schedule Appointments.
  • Post Accounts Receivable.
  • Assist Medical Assistants and Psychiatrists with medication refills and/or medication concerns.

Job Requirements Include:

  • Ability to apply the concepts of customer service in the workplace which includes:
  • Clear and pleasant phone and in-person communication skills.
  • Good listener, team focused and relationship oriented.
  • Represent BWG in a warm manner consistent with Mission Statement.
  • Maintain confidentiality.
  • Multi-task with accuracy.
  • Ability to use good professional judgment.
  • Detail oriented.
  • Possess basic knowledge of office equipment.
  • Reliable, dependable, forward thinking.
  • Proficient at organization, time management and prioritization.
  • Ability to work independently, with minimal direct supervision.
  • Possess computer skills in Microsoft Word and Excel for Windows/Google Suite and integrate advanced skills to produce complex reports and documents.
  • High School Diploma/GED; AA Degree preferred.
  • Minimum three (3+) plus years of Secretarial/Administrative Assistant experience; mental health, social services, medical office environment preferred.

BWG is a free-standing mental health private practice. Our programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and certified by the Ohio Department of Mental Health and Addiction Services.

Please email Office Manager, Kim Mueller at Kmueller@behavioralwellnessgroup.com

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Education:

  • High school or equivalent (Required)

Experience:

  • Medical or Mental Health Office: 1 year (Required)

Work Location: In person

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