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Full-Time Patient Services Representative/Medical Receptionist

Patient Service Representative

Arboretum Dermatology - Seattle, WA

Arboretum Dermatology is a medical and cosmetic dermatology practice in Seattle. We are seeking an experienced Full-Time Patient Services Representative to join our front desk team.

Responsibilities and Duties:

  • answering phone calls and greeting patients
  • checking in and out patients
  • scheduling appointments
  • knowledge of the products and services
  • inventory and sales of cosmetic products
  • referral management
  • insurance verification and authorization
  • processing of requests for medical records
  • keeping the front desk and waiting area organized
  • communicating with patients regarding their account and charges
  • supervising all aspects of the front desk

The ideal candidate would have the following skills and qualities:

  • excellent customer service and communication skills
  • professional and friendly appearance
  • ability to multitask under pressure with ease
  • be able to work well as part of a team
  • computer proficiency including Microsoft Office Suite (Outlook, Word, Excel)
  • experience in dermatology or medical practices
  • experience with Modernizing Medicine Practice Management software
  • prior experience as medical assistant or aesthetician a plus

This position is full-time. We offer free on-site parking, competitive pay and benefits after a 90-day introductory period of continuous employment (full medical/dental/vision insurance coverage).

Business Hours: Monday - Friday, 8AM - 4PM (office is closed 12pm- 1pm)

Experience:

  • Front Desk or 2 years of college education (Required)
  • Medical or Aesthetic Office: 2 years (Required)
  • Insurance Verification and Authorization: 2 years (Preferred)

Education:

  • College education

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Free parking
  • Paid time off

Medical Specialty:

  • Dermatology

Experience:

  • Customer Service: 1 year (Preferred)
  • Insurance verification: 1 year (Preferred)

Work Location: In person

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