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Full Time Teller - Sebree, KY

Teller I


*Position is not eligible for remote work.

Job Code
TELLI


Job Family


Supervisory

No


Job Description Title

External


Job Summary


A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation.


Essential Functions, Duties and Responsibilities include, but are not limited to:


  • Greets all customers and visitors when they enter the location lobby or approach the drive-thru

  • Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash

  • Identifies counterfeit currency

  • Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds

  • Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards

  • Exchanges foreign currency

  • Performs services for customers including ordering bank cards and checks

  • Records all transactions promptly, accurately, and in accordance with bank procedures

  • Answers inquiries regarding checking and savings accounts and other bank related products

  • Assists customers in solving account errors or problems, providing account balances, etc.

  • Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination

  • Promotes and maintains positive relations with all contacts, customers, and potential customers

  • May be responsible for bank openings and/or closings

  • May be required to work drive thru

  • May be required to float to other locations


Education, Experience and Qualifications


Education


Required/Preferred


Education Level


Description


Required


High School or GED


Years of Experience


Minimum


Comments


1


One (1) year of teller experience required; customer service experience preferred


License / Certification


Required/Preferred


License / Certification


Description


Required


Independence Bank Teller Certification within 6 months


Additional Qualifications


  • Requires completion of Teller Fundamentals and Teller Level Up training within three (3) months


Core Competencies


  • Customer/client orientation

  • Cash handling

  • Oral communication skills

  • Problem-solving skills

  • Accuracy and attention to detail

  • Situational judgment skills

  • Ability to maintain confidential information


Working Conditions


Working Conditions


Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.


Travel Requirements


Requirement


Frequency


Travel to other locations may be required to provide coverage


Occasionally


Mandatory Vacation


Position requires incumbents to be off work for a minimum of five consecutive business days


Physical Requirements


Requirement


Frequency


Sitting (remaining in a seated position)


Occasionally


Standing (remaining on one’s feet in an upright position without moving about)


Constantly


Walking (moving about on one’s feet)


Frequently


Lifting (raising or lowering an object from one level to another)


Occasionally


Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder)


Frequently


Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force)


Occasionally


Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral)


Constantly


Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard)


Constantly


Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers)


Constantly


Stooping (bending downward and forward by bending spine at the waist)


Occasionally


Squatting/Crouching (bending body downward and forward by bending legs and spine)


Occasionally


Kneeling (bending legs at knees to come to rest on knee(s))


Never or Rarely


Crawling (moving about on hand and knees or hands and feet)


Never or Rarely


Climbing (ascending or descending ladders, stairs, ramps)


Never or Rarely


Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly)


Constantly


Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically)


Constantly


Near Visual Acuity (clarity of vision at approximately 20 inches or less)


Constantly


Far Visual Acuity (clarity of vision at approximately 20 feet or more)


Constantly


Additional Physical Requirements


May require lifting up to 25 pounds

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