Fusion Data & AI Instructional Content Developer

Unlock your potential as a leader in product solutions, where you will use internal AI tools and then create content to guide adoption and increase understanding and awareness of Data and AI services. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.

As a Vice President of Fusion Platform Content in Chief Data and Analytics Office, you are an expert in data and AI products and their adoption by internal JPMC users. As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with clients to identify and capture opportunities, and with Product team to ensure correct guidance and documentation to communicate solutions to clients. You are on the firmwide team to deliver and integrate AI. Your role involves translating complex processes and tools to guide and empower clients to implement data and AI solutions and create business value. With superior communication and stakeholder management skills, you will cultivate strong, collaborative relationships with Product, Engineering, and Architecture teams across JPM Lines of Business, Corporate Functions, and Internal Fusion Product and Engineering Teams to drive priority outcomes.

Job responsibilities

• Create content and materials that distill information and educate internal JPMC employees about data and AI services including conceptual content and hands-on-keyboard labs
• Translate complex processes and documentation into easy-to-consume content for data and AI services within the firm
• Leverage extensive knowledge of data and AI products and capabilities to create content in various formats and vehicles that will increase adoption of services, improve user experience and influence product roadmap
• Engage with clients to understand their needs, provide expert guidance, and use real examples to drive learning paths and create relevant content to improve future client experience
• Collect client feedback and implement updates to content so materials are relevant and updated based on evolving capabilities
• Foster a collaborative and innovative environment partnering with Client Engagement team and Product to drive team performance, product improvements, client adoption and professional growth.
• Develop presentations, labs, and project plans to disseminate data and AI content for awareness, education, and adoption across the firm.
• Provide thought leadership and contribute to creative learning strategies to increase data and AI tool adoption across the firm

Required qualifications, capabilities, and skills

• 5+ years of relevant experience or equivalent expertise translating complex concepts into consumable content for broad audiences
• Hands-on-keyboard with any programming language; unafraid to write code
• Awareness of available AI/ML market tools
• Extensive experience facilitating training and marketing activities and developing and optimizing strategies and processes
• Demonstrable experience structuring and communicating complex solutions for business problems to meet clients’ needs
• Experience in developing, training, and measuring learning plans and adoption of tooling