GBS & Automation Senior Manager

🚀 Welcome to Your Next Adventure!

As the GBS & Automation Senior Manager at Snoonu, you will play a critical role in building and scaling a Global Business Services (GBS) model while modernizing finance operations through automation, AI, innovation and standardized processes, IT tools and systems. You will lead cross-functional initiatives to streamline transactional and analytical finance activities, improve data quality, and enable Finance to transition from manual execution to insight-driven decision-making at scale.

🛠 What You’ll Get Your Hands On

• GBS & Finance Transformation
• Lead end-to-end reviews and redesign of finance processes within the GBS scope, including Record-to-Report, Treasury Operations, Partner Settlements, Order-to-Cash, and Procure-to-Pay.
• Define and implement standardized, scalable processes aligned with GBS best practices.
• Identify opportunities to centralize, simplify, and automate finance operations as the company scales.
• Support the evolution of the finance operating model, including role clarity, service catalogs, SLAs, and governance.
• Automation, AI & IT Systems Enablement
• Drive automation and AI initiatives across GBS and Finance using ERP capabilities, integrations, workflow tools, and emerging AI solutions.
• Partner closely with Finance, Technology, Product, and BI teams to prioritize automation initiatives and system enhancements.
• Own finance and GBS-related system requirements, UAT, and deployment for new releases and process changes.
• Reduce manual effort, cycle times, and error rates across transactional finance activities.
• Data, Controls & Reporting Enablement
• Improve data accuracy, consistency, and timeliness across finance and GBS processes.
• Strengthen reconciliations, controls, and exception handling through automation.
• Enable self-service reporting, dashboards, and operational KPIs for Finance and business stakeholders.
• Significantly reduce spreadsheet dependency and manual journal or adjustment processes.
• Change Management & Stakeholder Alignment
• Lead change management initiatives for new tools, processes, and ways of working within the GBS and Finance teams.
• Develop training materials and conduct enablement sessions to ensure adoption of standardized processes and systems.
• Act as a key bridge between Finance, GBS, Product, Engineering, and Data teams, ensuring alignment and execution.
• Foster a continuous improvement mindset across finance operations.
  
  

🧙‍♂️ The Magic You Bring

• 8–12+ years of experience in finance transformation, GBS, shared services, systems implementation, or automation roles.
• Strong experience designing or operating GBS / shared service models in a fast-growing environment.
• Proven track record of embedding automation and/or AI into finance or operational processes.
• Deep understanding of finance processes and ERP, IT systems (e.g., Odoo, NetSuite, SAP and other IT tools).
• Comfortable working closely with technology, data, and product teams.
• Highly analytical, structured, and execution-oriented, with strong stakeholder management skills.
• Able to drive change, standardization, and scale in a dynamic, high-growth organization.
  
  

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

👥 Be Customer Obsessed : “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results : “You can do more by doing less, better, and faster.”

👨‍💼 It's All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu

🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

Stay in the loop—connect with us on LinkedIn!