GC&E Senior Sales Manager (Head of GC&E Sales)
A Group, Conference, and Events (GC&E) Senior Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.
What will I be doing?
- Maximise all Groups, Conferences and Events revenue opportunities.
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets.
- Contribute to the selling strategy of the hotel, and manage the department's adherence to achieving that strategy.
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market.
- Conduct weekly spot checks and system audits for the team.
- Ensure the Group, Conference and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
- Manage and develop the Group, Conference and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company.
What are we looking for?
- Candidate with demonstrated previous managerial experience in a Conference and Events Sales function within hotels.
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
- Excellent selling capability and an ability and desire to coach selling techniques to their team.
- Excellent organizational and planning skills.
- Accountable and resilient.
- Ability to work under pressure.
- Flexibility to respond to a range of different work situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems.
- Previous experience in the same or similar role.
- Local market experience.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Embassy Suites by Hilton Dubai Business Bay
Schedule
Full-time
Brand
Embassy Suites by Hilton
Job
Sales
Seniority level
Employment type
Job function
- Sales and Business Development
Industries
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