GeM OPERATIONS MANAGER

VJM Industries is a leading manufacturer and supplier of corporate apparel, promotional merchandise, and institutional products with over 25+ years of industry experience.
We are a registered and active seller on the Government e-Marketplace (GeM), serving multiple Government bodies, PSUs, and large institutions across India.
Our strength lies in strong execution, timely delivery, and high buyer satisfaction — and we are now strengthening our GeM execution team.

Job Title: GeM OPERATIONS MANAGER

(Government e-Marketplace | Institutional Sales Ops)

Location

Sahihabad, Ghaziabad, Uttar Pradesh (Office-based preferred)

Reporting To

Business Head / Founder

Employment Type

Full-time (Probation: 3 months)

ROLE PURPOSE

To own and execute end-to-end GeM operations for Exalon — ensuring:

Correct product listings

Zero compliance errors

On-time dispatch

Strong seller ratings

Smooth coordination with buyers, factory & accounts

This is NOT a field sales role.

This is a process ownership role.

KEY RESPONSIBILITIES

GeM Seller Operations

Create & manage product listings (SKUs, specs, pricing)

Handle Direct Purchase, BOQ & Custom Bids

Upload & maintain documents (GST, MSME, product specs, images)

Track order lifecycle: order → dispatch → invoice → payment

Buyer & Order Coordination

Communicate with Government / PSU buyers on:

Order confirmation

Delivery schedules

Clarifications & extensions

Ensure SLA compliance to protect seller rating

Coordinate internally with production & logistics

Dispatch, Rating & Closure

Ensure timely dispatch & proof uploads

Follow up politely for buyer ratings

Track order completion & closures

Compliance & Risk Control

Ensure correct category mapping

Avoid rejection-prone bids

Flag risky buyers / orders in advance

Maintain internal GeM SOP checklist

IDEAL CANDIDATE PROFILE

MUST HAVE 2–6 years experience in:

Government sales operations

GeM / e-procurement / tender handling

Hands-on exposure to:

BOQ bids

Custom bids

Buyer communication

GOOD TO HAVE Experience in:

Apparel / uniforms / furniture / appliances / IT / solar

Understanding of:

MSME norms

Delivery SLA discipline

NOT SUITABLE IF

Pure field salesperson

Only tender documentation without execution

No direct GeM exposure

COMPENSATION

₹35,000 – ₹70,000 per month (depending on experience)

Performance-linked incentives possible after probation

Job Types: Full-time, Freelance

Pay: ₹35,000.00 - ₹70,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person