As a General Assistant Technician (Multiskilled), you will be responsible for ensuring the efficient execution of all carpentry tasks.
At InterContinental Hotels & Resorts®, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:
- Charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
DUTIES AND RESPONSIBILITIES
ESSENTIAL
- Responsible for the day-to-day operations within the engineering department, ensuring that all the daily office Respond and attend to guest repair requests and communicate with guests to resolve maintenance issues
- Respond to emergency repair requests promptly to minimize disruptions.
- Collaborate with other departments to support maintenance and renovation projects.
- Completing guest request work orders promptly and accurately.
- Help in Performing routine and preventive maintenance as per the scheduled program.
- Consistently delivering high-quality work.
- Adhering to all safety protocols and wearing personal protective equipment while on duty.
- Accurately completing and submitting work slips and request forms at the end of each shift.
- Keeping the workspace clean and always organized.
- Upholding InterContinental’s guidelines and service standards, consistently meeting or exceeding. Performance expectations.
- Continuously learn and improve new techniques and processes to increase productivity and quality
- Follow safety procedures and guidelines to prevent accidents and injuries
QUALIFICATIONS AND REQUIREMENTS
- Physical fitness and dexterity to handle and maneuver heavy duty works
- Knowledge of different tools and equipment’s
- Attention to detail and ability to identify imperfections.
- Experience in basic electrical, plumbing and HVAC systems.
- Strong communication skills to work effectively with other team members and supervisors.
- Adherence to safety procedures and protocols to prevent accidents and injuries.
- Willingness to work flexible in terms of work and hours.
OTHER REQUIREMNTS
- Comply with hotel rules and regulations and provisions contained in the employment handbook.
- Comply with the company’s grooming standards to portray a professional image of self and the hotel.
- Comply with time and attendance policies set by the resort.
- Actively participate in training and development programs and maximize opportunities for self-development
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
- Familiarize yourself with emergency and evacuation procedures.
HOW DO I DELIVER THIS?
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role and giving guests the confidence that they can trust you, to help and support them during their stay.
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
- True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.