General Manager

KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES

Strategic Leadership

- Develop and execute the company’s short-term and long-term strategy.

- Translate the vision into clear action plans and KPIs.

- Report regularly to the Board on performance, risks, and opportunities.

Sales & Business Growth

- Deliver 20%+ annual revenue growth by expanding client base and retaining key accounts.

- Open at least 10 new high-value accounts annually in target industries (F&B, retail, corporates).

- Ensure pricing discipline, margin protection, and customer satisfaction.

- Drive a proactive sales pipeline system for visibility and forecasting.

Operations & Production Efficiency

- Oversee production planning and job scheduling.

- Achieve 95% on-time delivery across all jobs.

- Reduce delays and material waste by at least 15% in the first year.

- Ensure machine capacity and manpower are utilized effectively.

- Introduce process automation and lean practices to increase throughput.

Financial Management

- Full P&L responsibility: revenues, COGS, overheads, EBITDA.

- Improve gross margins.

- Strengthen cash flow by reducing receivables cycle by 30%.

- Approve major purchases and expenses in line with budgets.

- Work closely with Head of Accounts to ensure compliance and timely reporting.

People & Culture

- Lead, coach, and inspire department heads (Sales, Production, Finance, HR).

- Build a results-driven culture with clear KPIs for all teams.

- Ensure staff motivation, discipline, and accountability.

- Oversee recruitment, training, and succession planning.

- Align incentives/bonuses with company performance.

Reporting & Governance

 - Present monthly performance reports to the CEO/Board.

 - Maintain high standards of compliance, risk management, and internal controls.

 - Ensure all departments update daily/weekly dashboards for visibility.

BACKGROUND, QUALIFICATIONS & EXPERIENCE

Qualifications

- Bachelor’s degree in business administration, Management, or a related field (MBA preferred).

- Minimum of 7–10 years of experience in management, with at least 3–5 years in a senior leadership role.

- Proven track record of managing operations, driving growth, and improving profitability.

- Strong financial acumen and experience with budgeting and forecasting.

- Knowledge of industry-specific operations, compliance, and market trends.

Skills

- Strategic planning and execution

- Leadership and people management

- Financial and analytical skills

- Strong communication and negotiation abilities

- Problem-solving and decision-making

- Change management and process improvement

Job Type: Full-time

Pay: Up to KD1,500.000 per month