General Manager

Parallel Ag is what customers have come to depend on to keep their ag operation going. Parallel Ag proudly carries farm equipment plus a full line of parts to help all farming operations. Customers have come to depend on Parallel Ag to get any job done, and we are looking to add a highly motivated General Manager to our team!

Do you enjoy leading a team and driving success?

Do you take pride in serving customers with honesty and integrity?

Are you passionate about building relationships, communicating clearly, and treating people like family?

If these questions resonate with you, you may be the perfect fit to join Parallel Ag as our next General Manager. This role is responsible for the profitability of all departments in the dealership, with a special focus on our Polaris and Kioti product lines. To achieve this, the GM must effectively manage all personnel and have strong knowledge and understanding of the agriculture and powersports markets. The GM will have an in-depth understanding of finances, strong customer relation skills, and the ability to lead the sales team in driving growth across Polaris, Kioti, and other product categories.

Roles and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities and duties of the General Manager will include the following:

Leadership & Business Management

• Create the annual dealership budget by forecasting gross sales, operating expenses, and profit goals.
• Maintain dealership profitability while controlling expenses and ensuring customer satisfaction.
• Work in conjunction with the Midwest VP to monitor locational inventory levels and equipment movement.
• Ensure excellent communication and cooperation between all departments.
• Guide and direct department managers and personnel; interview and hire new employees as needed.
• Pay close attention to day-to-day operations, recommending improvements when necessary.

Sales & Customer Experience

• Develop a deep understanding of the Polaris and Kioti product portfolios in addition to traditional ag equipment.
• Collaborate with the sales team to plan and implement objectives for achieving revenue and gross profit targets.
• Emphasize product features based on analyses of customer needs and technical product knowledge.
• Promote team selling across all brands, fostering collaboration between sales, service, and parts departments.
• Ensure prompt responses to customer inquiries, follow-up on leads, and coordinate product demonstrations.
• Build strong customer relationships, balancing personal rapport with professional service.
• Focus on any customer complaints that need escalation, ensuring a high level of customer satisfaction.

Marketing & Operations

• Make recommendations on advertising, sales promotions, staffing needs, lease promotions, and compensation plans.
• Oversee inventory turnover, including both new and used equipment, with attention to Polaris and Kioti units.
• Ensure the dealership lot, buildings, and grounds are kept to company standards and equipment is displayed professionally.
• Direct accuracy of equipment listings, postings, and pricing consistent with company policy.

Training & Development

• Support product training for staff to ensure knowledge of Polaris, Kioti, and competitor products.
• Uphold the company mission statement and core values while creating a learning culture.
• Foster legendary customer service and a team-oriented environment.

• High School Diploma or GED required.
• Experience in agriculture, heavy equipment, or powersports (Polaris/UTV/ATV sales experience highly valued).
• Proven ability to establish and maintain positive relationships with co-workers, vendors, and customers.
• Professional skills in managing difficult customer situations.
• Computer proficiency with Microsoft platform; familiarity with equipment sales systems preferred.
• Strong communication and interpersonal skills; able to collaborate across departments.
• Strategic and analytical thinker with proven experience driving growth.
• Positive attitude, adaptable, and able to work in a fast-paced environment.
• Familiarity with financial statements, data analysis, and reporting tools.
• Ability to successfully operate and demonstrate equipment when needed.

Commitments:

• Service Oriented – Our success revolves around customer service; we value service always as a priority.
• Honesty & Integrity – We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.
• Committed & Passionate – We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals
• Communication – We strive to communicate to the best of our ability with customers, co-workers, manufacturers, and other stakeholders.
• Family – We believe in family values including hard work, family time, and education. We treat everyone as if they are family.
• Pride and Confidence – We are proud and confident in what we do and who we do it for.

Compensation and Benefits:

• Parallel Ag offers a generous compensation package with a superior wage
• 401k retirement plan with company match
• Health, Dental, Vision and Life insurance
• Vacation and sick time off
• Advanced training programs
• Parallel Ag is an Equal Opportunity Employer

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit: use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, and crouch.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position. Occasional overtime, evening and weekend work will be required as job duties demand.