General Manager

More about the role:

At Al Ghurair, innovation and forward-thinking drive everything we do. We are on the lookout for exceptional talent to scale our growth, and we currently have an exciting opportunity for a General Manager – Operations . This role is pivotal in scaling operations, shaping strategic direction, and driving profitability in one of the fastest-growing mobility markets.

Are you a seasoned leader with a proven track record in transport, logistics, or automotive industries? Do you thrive in building high-performing teams, managing large-scale operations, and navigating dynamic regulatory landscapes?

What You’ll Do:

• Set up and scale operations for the new joint venture, covering organizational design, SOPs, workflows, and technology/data infrastructure.
• Drive P&L ownership across revenue growth, profitability, and cost efficiency.
• Oversee fleet performance including utilization, availability, fuel economy, maintenance, and driver productivity.
• Manage driver ecosystem , ensuring recruitment, training, engagement, retention, and satisfaction.
• Define KPIs and governance frameworks to track performance and ensure compliance with Saudi regulations.
• Build and nurture strategic relationships with government and regulatory authorities (Transport Authority, Police, etc.).
• Lead cross-functional collaboration with internal stakeholders and board members to deliver business goals.
• Continuously improve processes to enhance customer experience, operational efficiency, and cost savings.
• Conduct monthly business reviews , providing insights and recommendations to senior leadership.
• Lead teams with accountability , coaching, mentoring, and enabling professional growth.

Who You Are:

We’re seeking a Saudi National (preferred) with:

• 12–15 years of senior operations leadership experience in transport, automotive, logistics, or airline sectors.
• Demonstrated success in managing large teams (15+ people) and scaling operations.
• Strong financial and commercial acumen, with ability to manage budgets, costs, and revenue per asset.
• Expertise in fleet management, regulatory compliance, and large-scale mobility operations.
• Exceptional ability to work with data-driven insights to guide decisions and strategies.
• Outstanding communication, negotiation, and stakeholder management skills; Arabic proficiency highly valued.
• Resilient leader with proven ability to navigate fast-paced environments, balance competing priorities, and deliver results.
• Bachelor’s degree (technical/management certifications are an advantage).

Who are we?

Al Ghurair is a leading diversified family business group in the Middle East, founded in 1960 with operations spanning six key industry sectors: Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures. Headquartered in Deira, we are proud to employ approximately 28,000 people across more than 50 countries worldwide.

We are looking for passionate and talented individuals to join us in our journey. At Al Ghurair, you have the opportunity to contribute to a legacy of excellence and be part of a team that is shaping the future of the UAE and beyond.

Discover more about us at: www.al-ghurair.com

Why join us?

We’re a vibrant community where individuals thrive and careers flourish. Our diverse community embodies this spirit, fostering a sense of belonging and connection. Here, respect, support, and open communication form the very fabric of our work environment, to fulfil our core Purpose of ‘Enhancing Life’. When you work with us, you become part of our shared purpose, collaborating with colleagues who share your passion and commitment to success.