General Manager – Business Consulting Unit

The General Manager – Business Consulting Unit will be responsible for leading, expanding, and managing the entire business consulting division, including marketing consulting, IT/software development services, business advisory engagements, international partnerships, and new business initiatives.
The GM must have strong commercial acumen, the ability to secure high-value clients, expertise in consulting delivery, and the strategic mindset to grow the unit into a multi-service business hub.

This role involves leadership across business development, proposal design, client acquisition, project execution, team management, international liaison, and strategic planning for future expansion.

Key Responsibilities

Business Development & Revenue Generation

• Drive revenue growth by acquiring clients for:
• Business consulting services
• Marketing campaigns and branding solutions
• Software house projects (web, app, ERP, CRM, automation, etc.)
• International collaborations, government relations, and global partnerships
• Develop and implement business development strategies to meet annual targets.
• Identify new markets, industries, and corporate sectors for expansion.
• Lead sales presentations, pitches, proposals, and contract negotiations.
• Build strong relationships with CEOs, decision-makers, and senior corporate stakeholders.

Leadership of Consulting & Advisory Services

• Oversee the delivery of business consulting projects, ensuring high-quality outcomes.
• Design consultancy frameworks, process audits, strategic action plans, and implementation roadmaps.
• Develop sector-specific consulting solutions (retail, education, HR, immigration, tourism, tech, etc.).
• Ensure the consulting team maintains strong analytical, reporting, and client-facing skills.
• Review and approve all project documents, operational plans, market research, and strategy deliverables.

Marketing Campaigns & Branding Solutions

• Plan and supervise marketing consultancy services including:
• Digital marketing strategy
• Social media campaigns
• Brand development
• Customer acquisition strategies
• Lead generation models
• Work closely with creative, content, and design teams to deliver marketing campaigns for clients.
• Ensure all campaigns are result-driven and aligned with client KPIs.

Software House & Technology Projects

• Coordinate with the software development division for:
• Corporate websites
• Mobile applications
• Custom software and automation tools
• CRMs and ERPs
• Ensure timely delivery, quality control, and client satisfaction for all tech projects.
• Act as the bridge between clients and the software engineering team.
• Identify new tech solutions and innovations that can be introduced as services.

International Liaison & Global Partnerships

• Develop and manage relationships with:
• International consulting firms
• Trade bodies and chambers of commerce
• Global marketing agencies
• International vendors and solution providers
• Explore overseas business opportunities in the Middle East, Europe, USA, Canada, and Australia.
• Establish joint ventures, MOUs, and collaboration models for international expansion.
• Represent the organisation in international meetings, exhibitions, and networking events.

Unit Expansion & New Venture Development

• Identify new business verticals and expansion opportunities aligned with organisational goals.
• Develop feasibility studies, business plans, and cost–benefit analyses for new ventures.
• Launch new departments, solutions, or service lines under the Business Consulting Unit.
• Ensure continuous innovation and diversification of services.

Operational & Project Management

• Supervise project timelines, resource allocation, team capacity, and performance metrics.
• Establish and enforce SOPs for consulting, marketing, and software project delivery.
• Ensure smooth communication with clients, timely reporting, and professional execution.
• Monitor financial performance, budgets, billing, and profitability of each project.

Client Relationship Management

• Maintain strong client relationships and ensure long-term retention.
• Hold monthly and quarterly review meetings with key clients.
• Address escalations, concerns, or performance issues promptly.
• Maintain high service standards across all consulting, marketing, and tech deliverables.

Team Leadership & Human Resource Development

• Lead and mentor teams across:
• Business Development
• Consulting
• Marketing & Creative
• Software Development
• International Relations
• Identify staffing needs, recruit capable talent, and conduct performance evaluations.
• Ensure continuous training and professional development within the unit.

Reporting & Analytics

• Prepare weekly, monthly, and quarterly performance reports for management.
• Track KPIs for revenue, client acquisition, project performance, and team efficiency.
• Provide forecasts, growth projections, and risk assessments.
• Propose actionable improvements based on data-driven insights.

Required Qualifications & Experience

• Master’s/Bachelor’s in Business Administration, Marketing, IT Management, or relevant field.
• 5–10 years of experience in business consulting, marketing, IT services, or corporate development.
• Proven history of achieving revenue targets and securing corporate clients.
• Strong knowledge of business analysis, marketing strategy, software development lifecycle, and corporate consulting.
• Excellent communication, presentation, and negotiation skills.
• Experience in international business relations is highly preferred.

Job Type: Full-time

Pay: Rs100,000.00 - Rs150,000.00 per month

Work Location: In person