General Manager, Domestic Maintenance Operations

Job Purpose

Accountable for the effective and efficient management and oversight of all RUH and Domestic Maintenance functions. Provides leadership for 24/7 RUH and Domestic maintenance operations, including A-check and Tooling teams, ensuring safety, regulatory compliance, sustainability, and world-class operational standards.

Key Responsibilities

Leadership Responsibilities:

• Provide overall direction for achieving Division objectives through effective leadership, performance management, and team development.
• Collaborate with Executive Leadership to align efforts and achieve strategic objectives.
• Promote a culture of safety, quality, and accountability across all maintenance operations.
• Actively manage incidents to minimize risks and losses, ensuring employee well-being.
• Support employee engagement in Safety Management System development and safety culture.

Technical Responsibilities:

• Develop and implement RUH & Domestic Maintenance operations.
• Ensure continuous compliance with aircraft maintenance standards and regulatory requirements.
• Oversee 24/7 RUH and Domestic maintenance, including A-check and Tooling teams.
• Manage technical projects as directed by Head of Maintenance Operations.
• Ensure certifying staff maintain current authorizations through planned training programs.
• Apply Human Factors and Human Performance principles in the work environment.
• Evaluate maintenance standards and ensure service providers meet contractual performance.
• Ensure all maintenance activities comply with customer instructions.

Strategical & Organizational Responsibilities:

• Contribute to the development and refinement of Air Transport’s Safety strategy aligned with SBU vision.
• Provide input for designing optimal organizational structures to ensure resource efficiency and effective communication.
• Participate in corporate decision-making to maximize profitability and shareholder returns.
• Promote innovation and continuous improvement in maintenance operations.

Budgeting & Financial Performance Responsibilities:

• Direct the preparation and consolidation of the Division’s budget; monitor financial performance against targets.
• Control costs related to RUH & Domestic maintenance activities.
• Develop and implement policies, systems, processes, and controls to ensure compliance and cost-effective service delivery.
• Ensure adherence to quality, health, safety, and environmental management standards.
• Participate in emergency response planning and implementation as required.

Corporate Accountabilities:

• Ensure compliance with quality, health, safety, and environmental policies.
• Participate in emergency response plan development and application where required.

Qualifications & Experience

Qualifications:

• Bachelor’s degree in engineering (Mechanical, Electrical, Aeronautical, Avionics, Industrial, or a related discipline).

Experience:

• A minimum of 15 years of progressive experience in maintenance operations or a related technical field.
• At least 8 years in a managerial position within a similar domain.