General Manager — Freight Forwarding (Chinese Speaking)

Role Overview

The General Manager will be the senior commercial and operational leader for company in the UAE. You will drive revenue growth, manage end-to-end freight operations (ocean, air, land), lead sales & partnerships, ensure compliance with customs/regulatory requirements, control costs and build a results-driven team.

Key Responsibilities

• Own P&L for UAE operations; develop and execute annual business plans and targets.
• Oversee all freight forwarding functions: sea, air, land, warehousing and customs clearance.
• Lead business development and account management for key clients; expand customer base and revenue streams.
• Negotiate contracts and rates with shipping lines, airlines, agents and logistics partners.
• Ensure operational excellence and on-time delivery through process optimisation and KPI tracking.
• Manage budgets, cost controls and margin improvement initiatives.
• Build, mentor and manage cross-functional teams: operations, sales, customer service.
• Maintain strong relationships with regulatory authorities, ports, customs and service providers.
• Ensure compliance with local regulations and company policies; manage operational risks.
• Represent the company externally at commercial meetings and industry forums.

Candidate Profile — Required

• Experience: Minimum 5 years (5+ preferred) in a management role within international freight forwarding / logistics.
• Functional knowledge: Deep experience across sea, air, land freight, customs clearance, and warehousing.
• Commercial skills: Proven track record in sales growth, contract negotiation and P&L management.
• Leadership: Strong team-building, people management and performance-driven mindset.
• Languages: Fluent Chinese and English. Arabic proficiency is a strong plus.
• Work style: High execution orientation, decisive, resilient under pressure and able to work in a fast-paced environment.
• Location & eligibility: Based in or willing to relocate to Dubai; open to all nationalities.

Note: We recommend removing any gender preference from the job posting to ensure equal opportunity and attract the best talent.Education

• No strict educational requirement; relevant industry experience and demonstrated leadership preferred.

Compensation & Benefits

• Base salary: AED 20,000+ / month (depending on experience)
• Incentives: Performance-based commission/bonus (high earning potential)
• Benefits (negotiable): Work visa, medical insurance, housing/transport allowance, annual leave, one annual round-trip ticket

Job Type: Full-time

Pay: From AED20,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• General Manager – Freight Forwarding Company: 5 years (Required)

Language:

• Chinese (Required)
• English (Required)
• Arabic (Preferred)