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General Manager, Global Partnerships
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UNITED STATES, GEORGIA, ATLANTA
CARGO COMMERCIAL
09-JAN-2026
REF #: 31072
HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)
How you'll help us Keep Climbing (overview & key responsibilities) Global Sales is seeking an individual who can provide leadership oversight and strategic directions in managing the Global Partnerships team. The successful candidate will develop and lead annual sales plans to achieve revenue targets and drive customer corporate strategies in addition to ensuring global GSAs goals are met or exceeded and KPIs are met. The ideal candidate will demonstrate a high level of team leadership, customer focus, finding win-win solutions for our corporate customers, global GSAs and Delta Cargo.
Summary of responsibilities (not comprehensive of all tasks):
Partners with key commercial teams to drive the development, growth and advancement of GSAs and corporate accounts.- Provides leadership, oversight and strategic direction for managing the day-to-day commercial strategy for the Key Account Managers and GSA program manager.
- Develop annual sales plans for revenue targets and drives customer strategy for corporate accounts and GSA.
- Develop and lead Delta 360 program for corporate accounts.
• Implements productivity measurements, team building and succession planning.
- Maintains and establishes cross-divisional partnerships with Cargo operations, Revenue Management, Marketing, PAX sales, ACS, Human Resources, Delta Technology, Finance, Contractors, etc in a strategic manner to achieve key performance targets.
- Must be able to build effective business partnerships with Delta’s business partners.
- Provides leadership and promotes team building through motivational and directional coaching.
- Must cultivate an environment of positive employee relations.
- Must be able to represent Delta in the community (key industry events, government, non-profit agencies, fund raising initiatives).
- Resolves issues for customers and GSA regarding commercial and operational concerns and issues.
• Facilitates the implementation and acceptance of change within the workplace. • Makes sound decisions with positive results.
- Ensures a smooth, safe and secure operation (work environment) while modeling Delta’s vision and values.
- Develops both strategic and tactical plans that create a safety-conscious environment while driving results of the corporate accounts and GSAs.
BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING
- Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives.
- 401(k) with generous company contributions up to 9%
- New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
- In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
- 10 paid holidays per calendar year
- Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
- Non-birthing parents are eligible for 2-weeks of paid parental leave.
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
- Domestic and International space-available flight privileges for employees and eligible family members.
- Career development programs to achieve your long-term career goals.
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
- Recognition rewards and awards through the platform Unstoppable Together.
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Bachelor’s degree in management, Business, logistics, related field or equivalent work experience required.
- 7 years of airline cargo sales experience.
- Must have a strong understanding of customer strategy and development of key business plans.
- Previous experience and demonstration for being a champion of change in a large commercial environment.
- Ability to lead direct report teams as well as influence without authority and work in a matrix environment is required.
- Must have strong business acumen, statistical, and analytical skills. Must have excellent written and verbal skills.
- Must be able to present complex material in a concise but comprehensive manner to decision makers.
• Experience in developing business and operating plans is required. • Must possess strong customer service orientation.
- Must be able to operate a large financial budget.
- Must set high standards of performance for self and others and be able to guide others in adhering to these standards.
- Should have the ability to make quick, prudent decisions.
- Should have the ability to identify, evaluate and refine functional results to improve customer experience.
- Must be able to interact effectively with internal personnel requiring constant interaction with various personalities and with all levels of management and non-management personnel.
• Extensive travel is required and must be willing to work outside of normal business hours. • Must be performing satisfactorily in present position.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
- Understanding of Cargo sales and operations and previous airline cargo experience is preferred.
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