General Manager - Operations

Job Title: General Manager

**Location:** Dindigul, Tamil Nadu

**Company:** Indrakosh Pvt Ltd

About Indrakosh

Indrakosh is a one-stop solution provider for interior and hardware needs, equipped with an exclusive sawmill and cutting-edge Virtual Reality (VR) technologies to enhance customer experience. Our business caters to homes and offices with comprehensive services from design to installation.

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### Job Summary

The General Manager (GM) will oversee all operational aspects of Indrakosh, ensuring smooth coordination across departments including Sawmill Operations, Procurement, Interior Design & VR, Sales, Marketing, Finance, and Customer Services. The GM will drive business growth, streamline processes, and uphold high standards of quality and customer satisfaction.

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### Key Responsibilities

- Lead and manage daily operations of all departments to meet company objectives.

- Develop and execute strategic plans for growth, operational excellence, and customer engagement.

- Oversee procurement and supply chain management, including local sourcing of timber and hardware materials.

- Coordinate with the VR tech team to ensure seamless integration of digital customer experiences.

- Build and maintain relationships with key stakeholders, suppliers, contractors, and clients.

- Ensure compliance with legal, safety, and environmental regulations.

- Manage financial budgeting, cost controls, and reporting in collaboration with the finance team.

- Supervise hiring, training, and performance management of staff.

- Implement reward and referral programs to motivate stakeholders and influencers.

- Monitor customer feedback and implement continuous improvement measures.

### Qualifications & Skills

- Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).

- Minimum 7-10 years of experience in general management, preferably in interior design, hardware retail sectors.

- Proven track record of managing multi-functional teams and operations.

- Strong analytical, leadership, and decision-making skills.

- Familiarity with VR technology or digital customer engagement tools is a plus.

- Excellent communication and interpersonal skills.

- Ability to work under pressure and manage multiple priorities.

- Knowledge of local market, supply chain, and quality assurance processes.

- People from nearby locations preferrable.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹75,000.00 per month

Work Location: In person