General Manager Operations (GM Operations)

POSITION TITLE:

General Manager Operations (GM Operations)

POSITION OVERVIEW:

The General Manager Operations will be responsible for day-to-day operational management, coordination, and official communication of KITE DMC. The position serves as the central coordination point between the organization and government departments, consultants, contractors, board members, and other stakeholders.

KEY ROLES & RESPONSIBILITIES:

1. Operations & Coordination

• Manage daily operational activities of KITE DMC.
• Coordinate with consultants and contractors.
• Track project timelines and approvals.

2. Government & Stakeholder Communication

• Liaison with government departments and authorities.
• Manage official correspondence and follow-ups.

3. Documentation & Record Management

• Maintain records of correspondence, contracts, board decisions, and project files.
• Ensure proper filing for audit and compliance.

4. Board & Committee Support

• Assist the Board in follow-up actions of Board meetings and different Committees of the organization.
• Prepare agendas, minutes, and maintain resolutions.

5. Procurement & Contract Coordination

• Support tendering processes.
• Manage communications with bidders and contractors.

6. Compliance & Governance Support

• Support compliance with grant conditions and policies.
• Coordinate audits and reporting with finance.

7. Administration & Office Management

• Oversee office administration and logistics.

REQUIRED QUALIFICATIONS & EXPERIENCE:

Education:

• Bachelor’s degree in Business Administration, Public Administration, Management, Engineering, Law, or related discipline.
• Master’s degree preferred.

Experience:

• Minimum 7–10 years of relevant experience in operations, government liaison, or infrastructure/development projects.

Skills & Competencies:

• Strong English communication skills.
• Excellent coordination and documentation skills.
• Proficiency in MS Office.
• High integrity and professionalism.

Key Attributes:

• Strong organizational skills.
• Ability to work independently.
• Proactive and solution-oriented.

Job Type: Full-time

Work Location: In person