General Manager - Restaurant

Job Overview
We are seeking an experienced and dynamic General Manager to lead our restaurant team. The ideal candidate will have a strong background in the food service industry, with a proven track record in managing operations, enhancing customer satisfaction, and driving profitability. This role requires exceptional leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Responsibilities

• Oversee daily restaurant operations, ensuring high standards of food quality and customer service.
• Manage staff recruitment, training, and development to build a strong team committed to excellence.
• Implement effective inventory control measures to minimize waste and optimize costs.
• Ensure compliance with food safety regulations and maintain a clean and safe working environment.
• Utilize POS systems (Aloha POS, Micros POS) for efficient cash handling and reporting.
• Develop and manage budgets while monitoring financial performance to achieve business goals.
• Foster a positive work culture that encourages teamwork and employee engagement.
• Handle customer inquiries and complaints professionally to enhance guest satisfaction.
• Coordinate with kitchen management to ensure timely food production and quality service delivery.
• Lead shift management activities, ensuring smooth operations during peak hours.

Skills

• Proven experience in restaurant management or related roles within the food industry.
• Strong knowledge of food preparation techniques and culinary experience is preferred.
• Familiarity with cash handling procedures and inventory management practices.
• Excellent leadership skills with the ability to motivate and develop staff through training & development initiatives.
• Exceptional customer service skills with a focus on enhancing guest experiences.
• Ability to manage budgets effectively while maintaining operational efficiency.
• Experience in supervising teams within quick service & fast food or casual dining environments is advantageous.
• Knowledge of food safety standards and best practices in food handling is essential.
• Strong organizational skills with the ability to multitask in a fast-paced setting.
• Previous experience in fine dining or banquet services is a plus. Join our team as we strive to deliver exceptional dining experiences while fostering an environment of growth and success!

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Work Location: In person