General Manager - Restaurant

Job Summary
We are seeking an experienced and dynamic General Manager - Restaurant to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for the food service industry. This role requires a comprehensive understanding of food preparation, customer service, staff training, and financial management within a fast-paced hospitality environment. The General Manager will be responsible for maintaining high standards of food safety, quality, and service while driving operational excellence and team development.

Responsibilities

• Lead and manage all aspects of restaurant operations, including food service, kitchen management, and customer satisfaction.
• Oversee staff hiring, training, supervision, and performance evaluations to foster a motivated and efficient team.
• Ensure adherence to food safety standards and proper handling procedures in compliance with health regulations.
• Manage inventory control, ordering supplies, and controlling costs to optimize profitability.
• Supervise food preparation processes, ensuring quality standards are met consistently across all menu items.
• Oversee POS systems such as Aloha POS and Micros POS for accurate cash handling and sales reporting.
• Implement shift management strategies to ensure smooth transitions between shifts and optimal staffing levels.
• Conduct regular staff training sessions on food safety, customer service, and operational procedures.
• Monitor customer feedback and address concerns promptly to enhance guest satisfaction.
• Develop and enforce policies related to hospitality management, food production, catering services, and bar operations if applicable.
• Collaborate with vendors and suppliers to maintain quality standards and cost efficiency.
• Assist in budgeting, financial planning, and analyzing sales reports to meet business goals.

Qualifications

• Proven management experience within the food industry, preferably in quick service & fast food or casual dining environments.
• Strong background in food preparation, culinary techniques, and kitchen management.
• Experience supervising staff in hospitality or restaurant settings; team management skills essential.
• Knowledge of food safety regulations and best practices in food handling and sanitation.
• Excellent leadership abilities with a focus on training & development, staff mentoring, and performance improvement.
• Exceptional customer service skills with the ability to resolve issues effectively.
• Ability to manage inventory control, budgeting, and operational costs efficiently.
• Previous experience in restaurant management or assistant manager roles is highly desirable; hospitality or hotel experience is a plus.
• Strong organizational skills with the ability to multitask in a fast-paced environment. This position offers an exciting opportunity for a dedicated professional passionate about leading a vibrant restaurant team while delivering outstanding dining experiences.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Paid time off
• Paid training

Work Location: In person